General Cancellation and Refund Policy Information

Cancellation Policy:

All advertising orders are automatically reserved a spot on our products. If you cancel your spot within 15 days, there will be no charge for cancellation. Cancellations made between 16-30 days will incur a $25.00 cancellation fee. Jam regrets that it cannot accept cancellations after 30 days for any reason. This cancellation policy applies to all orders.

Refund Policy:

All Jam Sports refunds consist of:

		Printing customer specific PRODUCT to replace previous PRODUCT
		Replacing or Re-Printing PRODUCT
		Credit Card/Check Refunds

Check/Credit Card Refund Policy

		Refunds cannot be mailed until official written request for refund is received and approved. Please email refund request to customersupport@jamsports.net. Include business name, contact name and number and invoice # and a brief reason for the refund request.
		A refund check will be automatically generated and sent to you at your mailing address, unless other arrangements are made with the Accounting Department.
		Credit Card Adjustments/Refunds: (Credit Card Payments) When you pay by credit card and there is an adjustment made to the charges paid, we are required to credit the credit card account used to make the payment. Please allow up to six weeks for your credit card refund to be processed. If you do not receive your credit card refund within that time period, please contact the Customer Service at 866-206-6738.
		Check Payment Refunds: When you pay by check and there is an adjustment made to the charges paid, a refund check will be issued within six weeks from the date of the written refund request was requested and approved. If you do not receive your refund check after that time period, please contact the Customer Service at 866-206-6738.
		Refund Distribution: Refunds will be distributed in six installment payments.